City of Portland Launches Free Landlord/Tenant Mediation Pilot Program

With funding from the Portland Housing Bureau’s Rental Service Office, Resolutions NW has launched a new Landlord-Tenant Mediation Program.  

The program provides free professional mediation services to landlords and tenants with a dispute related to a rental unit within Portland city limits. Mediation allows parties to engage in a full discussion and generate creative and flexible solutions to housing disputes. Mediation often results in higher rates of compromise, compliance, and satisfaction than adjudication. 

Through this program, Resolution NW’s hope is that tenants can avoid losing their home, landlords can avoid needing to engage in a court action, and most importantly – relationships can be improved. 

Either landlords or tenants can initiate contact with the program by calling (503) 595-4890 or emailing info@resolutionsnorthwest.org.